RT105 - Raising the Bar to 'First-Class' Customer Service

Facilitator: Shannon Gormley
Facilitator: Dr. Jean Norris

Course Format Course Objectives Course Testimonials

This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your school - whether it is admissions, student services or academics

Access Course